Domestic Shipping Policy (United Kingdom)
Thank you for visiting and shopping at www.corochocolate.co.uk. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Royal Mail Standard||2-4 business days||£2.99|
|Royal Mail First Class (Vouchers)||2 business days||£2.99|
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.corochocolate.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.corochocolate.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.K
Gift Vouchers are non-returnable.
All other gifts can be returned within 7 days of ordering.
To return an item please send us an email explaining the reason for returning the item and customer details to firstname.lastname@example.org
Please note: consumer must pay for return postage.